About Cheltenham 24/7 Plumbing

How a call to our line works

1. You call (215) 714-6692 and a person answers. There is no form and no app.
2. You describe what is happening, the address and whether the water can be shut off.
3. Dispatch matches the job to a plumber and gives you an arrival estimate and the terms before anyone is sent.
4. The plumber stops the damage, explains the cause and quotes the repair before starting it.

We built the service around the phone because a plumbing emergency is a spoken problem. Describing a ceiling stain to a dispatcher takes a minute, and it is quicker than filling out anything online.

What we do and do not claim

We list services and areas plainly and we do not publish star ratings, review counts or awards, because we would rather you judge us on the call. Prices are given before work starts, and you can say no.

For work that needs a township permit, the plumber tells you so and points you to the building department. Permit rules differ by job, and we do not guess about them.

Check any plumber in Cheltenham Township

Chapter 209 of the Cheltenham Township code regulates plumbers working in the township. It requires registration, renewed every December, and master plumbers must mark their vehicles with a business name and address. These are worth confirming before work begins.

• Ask for the plumber's name, the business name and the township registration.
• Confirm it with Cheltenham Township at 215-887-1000, or Abington Township at 267-536-1000 if you live on that side.
• Ask for a written price and what it covers.
• Ask whether the job needs a permit and who pulls it.
• Keep the paperwork for your insurer and for the next owner.

The same checklist works for any contractor, ours or not. If you are comparing options, start from the services page and the areas page to see what applies to your address.

What to expect when the plumber arrives

A plumber should introduce themselves, tell you who they work for and look at the problem before they quote anything. Expect questions about when it started, whether anything changed in the house recently and where the shutoff valves are.

For a leak, the first job is to stop the water and protect the floor and the electrical outlets nearby. For a drain, the plumber confirms whether the blockage is in one fixture or in the main line, because the repair and the price differ. For a water heater, the plumber checks the fuel supply, the venting and the age of the tank before suggesting repair or replacement.

You should receive a clear price in writing before the work begins, and a plain explanation of anything that could change it. If the plumber finds a second problem, it is your call whether to fix it now or later. A good plumber also tells you what to watch for after they leave.

Take photos before and after, and keep the paperwork. Insurers and future buyers often ask for it, and so does the township if a permit was involved.

If something does not look right, say so on the spot. You can pause the work and call the dispatch line at (215) 714-6692 to talk it through with someone who was not standing in your basement.

Who we serve

Homeowners, tenants and property managers call the line. Tenants should tell the dispatcher who approves the work, because a landlord or manager often has to authorize repairs. Property managers can describe several units at once and ask for a single visit.

We serve Elkins Park, Glenside, Wyncote and Jenkintown, along with the rest of Cheltenham Township. Light commercial customers can read about commercial plumbing before calling.

Where we are

The office is at 100 W Laurel Ave, Cheltenham, PA 19012. Call before visiting so dispatch can confirm someone is there. Details and a map are on the contact page.

Frequently asked questions